- Own and optimize core platforms (Salesforce, Retool, JIRA, etc.)
- Lead the implementation and adoption of a core CRM and customer data platform
- Understand and help manage data flows across systems
- Evaluate and implement tools, automation, and integrations
- Analyze operational and sales data to identify trends and gaps
- Write and run queries (e.g., Snowflake)
- Support and assist with the implementation of API integrations
- Troubleshoot system, integration, and data issues
- Collaborate with stakeholders to define scope and functional requirements
- Implement and scale processes designed by Business Ops leadership
SQLSalesforceSnowflake+6 more