Business Operations & Sales Operations Specialist - Marketplace & Client Success
New
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3-5 years
- Required Skills
- SQLSalesforceSnowflakeJiraTableauMicrosoft ExcelRESTful APIsConfluenceSlack
Requirements
- Bachelor’s degree or equivalent experience
- 3-5 years of relevant business operations and technical experience
- Experience managing Salesforce or similar CRM platforms
- Strong SQL skills
- Experience in Snowflake (or similar data warehouses)
- Experience with data visualization and analysis tools (e.g., Tableau, Excel)
- Familiarity with APIs, integrations, and data architecture
- Experience working with JIRA, Confluence, Slack, and Retool
- Comfortable leading technical integrations and designing user flows
- Interest in automation, AI, and operational efficiency (e.g., ChatGPT, Claude, Zapier)
- Excellent communication and people skills
Responsibilities
- Own and optimize core platforms (Salesforce, Retool, JIRA, etc.)
- Lead the implementation and adoption of a core CRM and customer data platform
- Understand and help manage data flows across systems
- Evaluate and implement tools, automation, and integrations
- Analyze operational and sales data to identify trends and gaps
- Write and run queries (e.g., Snowflake)
- Support and assist with the implementation of API integrations
- Troubleshoot system, integration, and data issues
- Collaborate with stakeholders to define scope and functional requirements
- Implement and scale processes designed by Business Ops leadership
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