- Execute provider operations workflows
- Manage provider schedules and ensure calendar accuracy
- Execute onboarding workflows for new providers, ensuring all steps are completed on time
- Track and support provider incentives and operational processes
- Maintain documentation of workflows and standard operating procedures
- Maintain provider data and systems
- Update and manage provider data in Airtable and other systems
- Ensure data accuracy and consistency across scheduling and operations
- Run regular audits to identify and correct errors
- Troubleshoot basic provider-facing issues (scheduling, tools, workflows)
- Support provider ramp and onboarding experience
- Help ensure providers have what they need to operate effectively
- Assist with clinical program operations (e.g., group scheduling support)
- Coordinate with internal teams on operational needs
- Support with licensing and credentialing coordination as needed