Build proactive account and renewal plans, identify risk early, and focus high-touch engagement where it can materially change the outcome.
Own retention strategy, pricing and contracting coordination, executive relationships, and risk plans across a portfolio of enterprise accounts.
Build multithreaded relationships with benefits leaders, consultants, finance, clinical, procurement, and operational stakeholders.
Use eligibility, enrollment, activation, engagement, outcomes, claims, billing, and ROI evidence to diagnose account performance.
Secure customer access and communication permissions needed to reach eligible members and improve enrollment, activation, and sustained engagement.
Identify cross-functional breakdowns, engage relevant teams, and keep customers informed through resolution.
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Company Overview
Sword Group is an IT services firm that specializes in digital transformation, consulting, and technology solutions. The company delivers business applications to organizations across regulated industries, including finance, energy, healthcare, manufacturing, and government. Sword Group operates in 37 countries and employs over 2,000 people. As of June 2026, Sword Group had a trailing 12-month revenue of $431 million. Sword Health, a related entity, reported an 833% year-over-year increase and over 1,400 employer customers. In June 2025, Sword Health announced a $40 million funding round at a $4 billion valuation. Sword Group has made 20 acquisitions and has 5 sub-organizations.
Working Practices
Sword Group offers a remote work program and flexible work schedules. Some employee reviews indicate flexible work-from-home setups. The company emphasizes an open culture and diverse project teams.
Remote work program and flexible work schedules are available.
Sword Group is involved in building AI for healthcare solutions. All candidates are expected to demonstrate AI proficiency, with a framework including Explorer (Level 1) for daily productivity, Builder (Level 2) for team workflows, and Integrator (Level 3) for embedding AI into products and processes. The company uses technologies such as Salesforce for CRM, Ironclad and Spotdraft for CLM, CPQ tooling, HubSpot for marketing automation, n8n, Clay, and Claude Code for intelligent workflows and automation. Other technologies used include SQL, BI tools, Microsoft Cloud & Cyber, Azure, Microsoft 365, WordPress, and WordPress Plugins. The company's website incorporates Apple Mobile Web Clips Icon, Viewport Meta, IPhone / Mobile Compatible, Google Font API, HSTS, Google Tag Manager, Euro, and Content Delivery Network.
All candidates are assessed on AI proficiency levels.
Uses Salesforce, Ironclad, Spotdraft, CPQ tooling, HubSpot, n8n, Clay, Claude Code, SQL, and BI tools.
Involves Microsoft Cloud & Cyber Engineers, Azure, and Microsoft 365 implementation.
Company website uses WordPress, Apple Mobile Web Clips Icon, Viewport Meta, and Google Font API.
Working Conditions
Sword Group had a hiring velocity of 190 new roles per month in 2026. Active job postings increased by 18.9% in 2026. Functional groups with active job postings include Finance and Operations, Engineering, and Sales and Marketing, with Sales and Marketing showing growth.
Hiring velocity in 2026 was 190 new roles per month.
Active job postings increased by 18.9% in 2026.
Active job postings across Finance and Operations, Engineering, and Sales and Marketing.
Benefits and Perks
Total compensation ranges for roles include base, variable, and equity. Country-specific benefits are detailed separately.
Total compensation ranges include base, variable, and equity.