- Own the revenue cycle end to end, from enrollment through cash.
- Analyze aging, denials, and slow-pay patterns and address their root causes.
- Manage RCM metrics and reporting, including net collection rate, days in AR, clean claim rate, denial rate, and cost to collect.
- Own EHR, clearinghouse, and billing platform relationships and configuration, partnering with Engineering on product fixes.
- Improve eligibility and benefits verification, patient responsibility, and estimates at intake in partnership with Clinical Operations.
- Identify and implement automation and AI for billing, posting, follow-up, and reconciliation, with appropriate controls.
- Partner with Finance on close, accruals, reserves, AR allowance, and cash forecasting.
- Build compliant operating practices for confidentiality, minor consent, HIPAA, and payer audits.
EHR