Senior Project Coordinator
Remote in PhilippinesFull-TimeSenior
Salary not disclosed
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Job Details
- Required Skills
- MS Office
Requirements
- Bachelor's degree of related college course
- Firsthand experience with team coordination
- Strong attention to detail
- Effective communication skills
- A team player, capable of adapting to change
- Ability to learn new software and collaborate on the creation of new processes to reduce inefficiencies or ambiguity
- Proficiency in MS Office
- Professional Services experience
- Salesforce and/or FinancialForce experience
Responsibilities
- Foster a delightful experience for clients in the US
- Foster a delightful experience for team members in US and PH
- Ensure shared expectations for our Service Delivery Agreements (SDAs) amongst all engagement stakeholders
- Coordinate multiple engagements and priorities simultaneously in a fast-paced environment
- Liaise between own team members and client teams in the US
- Assign and update team member engagement forecasts
- Monitor status update compliance and escalate to Portfolio Management when there are compliance or quality concerns
- Monitor and report on engagement spend
- Schedule standing check-in meetings with own team members
- Schedule monthly check-in meetings with our clients
- Create and facilitate engagement onboarding, execution, and closeout checklists
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