Deal Desk Manager

New
M
MimicaB2B SaaS, enterprise software
USAFull-TimeManager
Salary not disclosed
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Job Details

Experience
4–7 years of experience
Required Skills
SalesforceQuickBooks

Requirements

  • 4–7 years of experience in Deal Desk, Commercial Operations, Contracts Management, Sales Operations, or related roles
  • Experience within B2B SaaS or enterprise software
  • Experience supporting complex, negotiated enterprise deals involving customized commercial terms and contract workflows
  • Strong understanding of SaaS pricing models, enterprise procurement processes, and contract mechanics
  • Experience coordinating cross-functional processes involving Sales, Finance, Legal, and security or compliance stakeholders
  • Strong judgment, prioritization, and project management skills in fast-paced environments
  • Excellent communication skills, with the ability to influence and collaborate
  • A builder mindset, with a demonstrated ability to bring structure to ambiguity and improve processes
  • Familiarity with Salesforce, PandaDoc (or other CPQ / Proposal platforms)
  • Familiarity with QuickBooks (or other invoicing/accounting tools), and contract lifecycle management systems (e.g., Ironclad, DocuSign CLM)
  • Familiarity with Supplier portals like Coupa, SAP Ariba, and other enterprise procurement platforms
  • Experience negotiating legal contract terms, especially in the context of SaaS agreements, data protection, and liability

Responsibilities

  • Own and drive the progression of deal requests through Deal Desk
  • Serve as the central point of coordination across Sales, Finance, Legal, InfoSec, and executive stakeholders
  • Support deal structuring, pricing approvals, discounting, and non-standard commercial terms
  • Review and manage customer contract workflows, including handling lightweight redlines and supporting contract negotiations
  • Partner with internal stakeholders to support security questionnaires, customer diligence requests, RFPs
  • Build and improve repeatable workflows, playbooks, templates, and approval pathways
  • Help standardize common commercial and contractual positions
  • Contribute to the long-term design and scaling of the Deal Desk function
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