Slovak-Speaking Customer Support Representative for Dyson

New
M
Mercier ConsultancyCustomer Service
GreeceFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
Slovak, English

Requirements

  • High level of Slovak, both written and verbal
  • High level of English, both written and verbal
  • Ability to multitask and manage inquiries in a fast-paced environment
  • Comfort with remote working tools and technologies

Responsibilities

  • Deliver exceptional customer support in Slovak via phone, email, and chat
  • Assist customers with questions about Dyson products, troubleshooting, and service requests
  • Document customer interactions accurately in our support system
  • Collaborate with internal teams to resolve customer issues efficiently
  • Provide product knowledge and guide customers on how to maximize their Dyson products
  • Gather customer feedback to help improve our services and products
  • Participate in training sessions to stay updated on Dyson’s latest innovations
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