Portuguese-Speaking Customer Support Representative for Dyson

Mercier ConsultancyTechnological, Retail

GreeceFull-TimeMiddle

Salary not disclosed

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Job Details

Languages: Portuguese, English

Requirements

Fluency in Portuguese and English, both written and verbal
Previous experience in customer support, preferably in the technological or retail sectors
Strong communication and interpersonal skills
Excellent problem-solving abilities and attention to detail
Ability to provide a high level of customer satisfaction
Comfortable working independently in a remote environment
Familiarity with customer support tools is a plus

Responsibilities

Provide customer support in Portuguese via phone, email, and chat regarding Dyson products
Assist customers with product inquiries, troubleshooting, and order management
Document customer interactions accurately in our customer management system
Coordinate with internal teams to resolve customer issues effectively
Educate customers on product features and usage for optimal performance
Gather and relay customer feedback to enhance product offerings and services
Participate in ongoing training to stay knowledgeable about Dyson's evolving product line

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