Inside Sales Specialist
New
Spain, remoteFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English B2-C1, native Spanish
- Experience
- Proven experience in inside sales
- Required Skills
- Microsoft Office
Requirements
- Proven experience in inside sales, preferably in a B2B environment
- Excellent verbal and written communication skills
- English B2-C1
- Native Spanish
- Goal-oriented mindset with a passion for achieving targets
- Strong customer service orientation with a passion for building and maintaining long-term customer relationships
- Ability to empathize with customers and provide solutions to their problems/ requests
- Proficiency in Microsoft Office suite (Word, Excel, Outlook)
- Familiarity with CRM software to manage customer interactions, track leads, and generate reports
- Self-motivated, resilient, and adaptable to a fast-paced sales environment
Responsibilities
- CRM leads management, analysis and follow-up
- Partner Program quarterly results management, analysis and follow-up
- Distributors events: promo creation and follow-up, checking lists of participants, event feedback and improvements to increase sales and leads
- Ajax events: leads qualification / tracking and participants follow-up
- Development of an incentive program for KA according to sales growth plan
- Make outbound calls to potential customers to promote and sell the company's solutions
- Respond to inbound sales enquiries and follow up on leads generated by other sales channels
- Build and maintain relationships with customers, understand their needs, and provide solutions to meet their requirements
- Keep accurate and up-to-date records of customer interactions and sales activities in the company's CRM system
- Collaborate with other departments to ensure a seamless customer experience and resolve any issues that arise
- Provide regular updates to the management on performance and progress
- Managing and maintaining a database of all sales data (orders, payments, forecasts, performance, BDMs call cycles)
- Support the sales team in all aspects of the sales process, including lead generation, qualification, and follow-up
- Prepare proposals and other sales-related materials
- Coordinate sales events demonstrations and presentations
- Meet or exceed monthly and quarterly sales targets
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