- Provide technical support to internal teams and partners on system monitoring and service stability.
- Maintain and use Prometheus, Grafana, Loki, and Alertmanager.
- Log, analyze, categorize, and escalate incidents in Jira Service Management.
- Develop and maintain small automation tools, such as Python scripts and Telegram, Slack, or Jira bots.
- Administer Linux servers, including logs, access control, services, and cronjobs.
- Document recurring issues and solutions in Confluence.
- Work with REST APIs to integrate with third-party systems.
- Participate in a 24/7 shift rotation, including nights and weekends.
PythonGrafanaPrometheus+2 more