Regional Account Manager
H
HopSkipDriveTransportation, Logistics
Remote USA BayFull-TimeManager
Salary85000 - 90000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 5+ years
- Required Skills
- Artificial IntelligenceSalesforce
Requirements
- 5+ years of experience in Account Management, Customer Success, or Consultative Sales in SaaS, marketplace, logistics, or services environments
- Proven ownership of retention and expansion revenue
- Strong executive communication and presentation skills
- Demonstrated success managing complex, multi-stakeholder accounts
- Advanced CRM discipline and data fluency (Salesforce or equivalent)
- Experience leading cross-functional account execution
- Comfort operating in ambiguity with accountability for outcomes
- High operational rigor and the ability to leverage AI into daily workflows
- Experience in education, government, or regulated markets
- Familiarity with Challenger or similar insight-led sales methodologies
- Background in transportation, logistics, or marketplace platforms
Responsibilities
- Dedicate 2-3 days each week to on-site client visits to foster relationships, deepen understanding of client needs, and drive meaningful engagement
- Drive strategic expansion across HopSkipDrive’s product suite through structured discovery and Challenger methodology
- Build and execute district-level growth strategies, including multi-threaded stakeholder plans while owning retention, expansion, and overall performance of named accounts
- Deliver exceptional client service, build and maintain strong, multi-threaded relationships across operational, technical, and executive stakeholders
- Lead multi-department discovery within districts to uncover unmet needs and quantify opportunity
- Communicate confidently with client executives, influencing decision-making through data, insight, and outcome-based recommendations
- Align Sales, Operations, Product, Finance, Trust & Safety and Support around client priorities and optimize our offerings to their needs
- Lead renewals and expansions, including structured negotiations and closing motions
- Utilize AI to craft personalized meeting agendas, synthesize complex stakeholder needs, and draft high-impact follow-up communications
- Leverage AI to generate automated summaries of Salesforce (SFDC) data, transforming raw metrics into actionable, insight-led recommendations for executive stakeholders
- Employ AI to assist in building recurring account reports, identifying product-level gaps, and creating scalable growth strategies
View Full Description & ApplyYou'll be redirected to the employer's site
