Manager, Accounts Receivable

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ApartmentIQPropTech
U.S. from coast to coastFull-TimeManager
Salary not disclosed
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Job Details

Experience
5-7+ years of experience in a high-volume accounting or billing environment with at least 2+ years in a management role
Required Skills
SalesforceMicrosoft ExcelNetSuiteQuickBooks

Requirements

  • A degree in Business, Finance, or Accounting
  • 5-7+ years of experience in a high-volume accounting or billing environment
  • at least 2+ years in a management role
  • Prior experience with setting up quote to cash system
  • Strong numerical and mathematical skills with a proven ability to interpret and explain detailed financial documents (invoices, statements)
  • Proficient in Microsoft Excel, including advanced functions (e.g., VLOOKUP, SUMIF, Pivot Tables) and data visualization for comprehensive reporting
  • Meticulous approach to data entry and adherence to process, critical for ensuring accuracy in financial records
  • Excellent verbal and written communication skills
  • Proficient use of billing software (QuickBooks)
  • Proficient use of CRM systems (Salesforce)
  • Proven ability to de-escalate sensitive situations and negotiate mutually acceptable resolutions for billing disputes

Responsibilities

  • Lead the Billing System Migration: Serve as the primary functional lead for selecting, configuring, and implementing new billing software (e.g., NetSuite, Zuora, or specialized billing engines).
  • Data Migration & Integrity: Oversee the cleanup and migration of historical customer data into the new system to ensure "clean" go-live results.
  • UAT & Training: Design and execute User Acceptance Testing (UAT) and create standard operating procedures (SOPs) for the new system.
  • Workflow Automation: Identify manual bottlenecks and implement automated triggers for invoice delivery, payment reminders, and credit holds.
  • Policy Architecture: Design a robust SOP from the ground up, ensuring it aligns with the new system’s capabilities.
  • Departmental Leadership: Manage and mentor a team of 3-4 A/R professionals, setting clear performance targets and providing regular coaching.
  • Collections & Cash Flow Management: Analyze aging reports to identify trends and prioritize collection efforts.
  • Cash application: Partner with junior team members to ensure that the general cash application is recorded accurately and timely.
  • Reporting & Process Improvement: Identify automation opportunities within the ERP system to minimize manual data entry and human error.
  • Change Management: Act as a bridge between Finance and GTM to ensure all stakeholders are aligned with billing processes.
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