Account Manager (Healthcare Communications)
R
Real ChemistryHealthcare Communications
Remotely within the USFull-TimeMiddle
Salary63000 - 72000 USD per year
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Job Details
- Required Skills
- Microsoft ExcelMicrosoft OfficePowerPoint
Requirements
- Highly organized with a mindfulness of deadlines
- Ability to manage multiple tasks based on priorities
- Strong attention to detail
- Independent thinker confident in taking ownership of assets and material development
- Team player who enjoys collaboration
- Professional presence, performs with a sense of urgency and with a client service orientation
- Confidence to manage upward when required
- Able to communicate with managers when deadlines will not be met or when issues are foreseeable
- High energy, able to effectively operate in fast-paced, growing and evolving environment
- Demonstrated strong work ethic, with a track record of following through on client requests and with high-quality deliverables on schedule and on budget
- Good understanding of social media vehicles and comfortable managing and drafting communications around them
- Strong written and oral communication and presentations skills
- Good management of Microsoft Office tools (PowerPoint, Word, Excel) – particularly PowerPoint
- Excellent business communication ability including informal/formal presentation and writing skills
- Confident public speaking both internally and externally with clients, vendors, and affiliates
- Ability to mentor junior staff and delegate accordingly in order to achieve project deadlines
- Able to devise and articulate solutions to problems on an ongoing basis
- Able to clearly communicate project updates, scopes and recommendations to clients
- Ability to develop project scopes and client and vendor contracts
- Demonstrated experience with media monitoring, research and taking on projects with limited supervision
- BA or equivalent work experience required
Responsibilities
- Responsible for exceptional client service and account management activities for 3-4 accounts
- Drive flawless and timely project execution and high-touch client communications in collaboration with account associate, senior management and project management staff
- Participate in development of clients’ marketing strategies and tactics; collaborate with multiple internal stakeholders to ensure consensus around tactics’ scope and approach
- Support overall account development, resourcing fiscal performance and growth
- Support day-to-day client contact in executing ad hoc requests and delivering planned activities and materials
- Develop draft scope of works, contracts, presentations, creative briefs, PR and marketing materials and other internal/external communications
- Ensure client feedback is gathered, understood and addressed as appropriate across deliverables and internally
- Document status and otherwise communicate need-to-know information to all project stakeholders to ensure progression along critical path
- Set meetings, provide agendas and contact reports
- Run client calls or meetings independently
- Manage account finances; track budget, raise invoices and POs
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