- Manage daily operations, workflows, staffing, and project execution across the Project Coordinating and Field Technician Departments.
- Lead department employees by managing schedules, assigning and delegating responsibilities, monitoring performance, and providing feedback.
- Coordinate and prioritize field projects to meet schedules and client and operational requirements.
- Liaise with project coordinators, field technicians, clients, laboratories, and internal departments.
- Oversee client communications about project updates, clearance results, technical questions, pricing, proposals, and service concerns.
- Review and interpret laboratory results and technical findings, and communicate relevant information to clients and team members.
- Oversee preparation, review, and approval of reports, reporting tables, invoices, emails, and other client deliverables.
- Coordinate with laboratories on sample analysis, results, turnaround times, and issues affecting project timelines.
- Train and cross-train team members, develop workflows, and monitor project progress and operational bottlenecks.
- Support the Operations Director with department planning, resource allocation, and process improvements.
Project CoordinationMicrosoft ExcelPowerPoint