Senior Manager - 3PL Warehouse Management

Remote (Global)Full-TimeManager

Salary not disclosed

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Job Details

6+ years of experience in warehouse operations, logistics, or supply chain management
Proven experience managing 3PL partners in a DTC or e-commerce environment
Strong proficiency in NetSuite (inventory management, order management, reporting)
Deep understanding of warehouse operations (receiving, picking, packing, and shipping workflows)
Experience managing multiple warehouses or distribution centers
Strong analytical skills with the ability to interpret data and drive decisions
Excellent stakeholder management and communication skills
Ability to thrive in a fast-paced, high-growth environment

Lead and optimize all third-party logistics (3PL) warehouse operations
Ensure efficient inventory management, order fulfillment, and partner performance across multiple distribution centers
Oversee day-to-day operations across 3PL warehouse partners, ensuring SLAs and KPIs are consistently met
Manage inbound, outbound, and reverse logistics processes across DTC and retail channels
Own inventory accuracy across all warehouses, including cycle counts, reconciliations, and reporting
Act as the primary point of contact for 3PL partners, driving accountability and continuous improvement
Monitor fulfillment performance metrics (order accuracy, shipping speed, cost efficiency) and implement optimization strategies
Lead peak planning, capacity forecasting, and operational readiness for high-volume periods
Collaborate cross-functionally with Supply Chain, Operations, CX, and Finance teams
Identify and implement process improvements to reduce costs and improve service levels
Ensure seamless integration and usage of NetSuite for inventory, order management, and reporting
Manage escalations related to fulfillment issues, delays, or discrepancies

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