Medical Admin Assistant
B
Berry VirtualHealthcare
Philippines. Metro Manila, Philippines. Davao Region, Philippines. Central Visayas, Philippines. Cagayan Valley, Philippines, PST, EST, CSTFull-Time
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- EHRHIPAA
Requirements
- Proven experience in the healthcare industry
- Proficiency in English communication, both written and verbal
- Proficient in virtual office tools
- Proficient in EHR systems
- Proficient in communication platforms
- Strong customer service skills
- Strong critical thinking skills
- Understanding of HIPAA regulations
- Understanding of the importance of patient data confidentiality
- Strong problem-solving skills
- Ability to work with minimal supervision
- Willingness to work in US time zones (PST, EST, CST)
- High school diploma or equivalent
- Minimum internet speed of 25 Mbps or higher with reliable backup connection
- Processor: Intel Core i5 7th Generation or higher (or equivalent)
- Memory: 8 GB RAM
- Storage: 256 GB SSD or HDD with at least 50% free space
- Webcam: 720p resolution or higher
- Operating System: Windows 10 or later (or equivalent)
- Audio Equipment: Noise-canceling earphones or headset
- Designated, quiet, and organized workspace free from distractions
Responsibilities
- Coordinate and schedule appointments for healthcare providers and patients. Manage calendars to ensure efficient use of time and resources.
- Facilitate communication between patients and healthcare providers, including relaying messages, scheduling follow-up appointments, and addressing inquiries.
- Maintain accurate and up-to-date medical records, including patient histories, treatment plans, and test results. Ensure compliance with regulatory standards and protocols for medical documentation.
- Assist in coding procedures and diagnoses accurately for billing purposes. Collaborate with billing department to resolve any discrepancies and ensure timely reimbursement.
- Manage prescription refills, including coordinating with pharmacies and obtaining prior authorizations when necessary. Maintain medication records and ensure patients receive necessary prescriptions in a timely manner.
- Engage in virtual team meetings and collaborate with colleagues to coordinate patient care and administrative tasks effectively. Utilize virtual communication tools to facilitate seamless collaboration and information sharing.
- Input patient information, treatment plans, and other medical data into electronic health record (EHR) systems accurately and efficiently. Organize medical records and documentation to ensure easy retrieval and accessibility.
- Verify patient insurance coverage and eligibility for medical services. Communicate with insurance providers to obtain necessary authorizations and resolve coverage-related issues.
- Assist in obtaining pre-authorizations for medical procedures and services from insurance companies. Follow up on authorization requests and ensure timely approvals to facilitate patient care.
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