Medical Virtual Assistant - US RN with CA State License
Q
QuickTeamHealthcare
PhilippinesFull-TimeMiddle
Salary5 - 7 USD per hour
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Job Details
- Required Skills
- EHRHIPAA
Requirements
- Registered Nurse (US RN/NCLEX)
- California Licensed
- Previous experience as a Medical Virtual Assistant or in a similar role is preferred.
- Proficient in using EMR systems
- Strong understanding of medical terminology and documentation
- Excellent communication skills, both verbal and written
- Strong organizational skills and attention to detail
- Demonstrated ability to multitask and prioritize responsibilities in a fast-paced environment
- Proven track record of providing exceptional customer service
- Ability to work independently and collaboratively as part of a remote team
- Familiarity with medical billing and coding processes is a plus
Responsibilities
- Utilize EMR systems to manage patient records efficiently and accurately.
- Update and maintain EMR systems with new patient information, medical history, and treatment plans.
- Provide exceptional customer service by promptly and professionally responding to patient inquiries via phone, email, or chat.
- Explain services to new patients, ensuring they have a clear understanding of how systems work and what to expect.
- Assist healthcare professionals in scheduling appointments, managing calendars, and coordinating follow-up care.
- Collaborate with medical billing teams to ensure accurate coding and billing information.
- Maintain strict patient confidentiality and adhere to HIPAA regulations in handling sensitive medical information.
- Work closely with the team to ensure seamless coordination and communication.
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