Sales Operations Manager
A
Alpaca FinTech
USA, Canada, Japan, Hungary, Nigeria, Brazil, UKFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 3-5+ years
- Required Skills
- Microsoft ExcelHubSpot
Requirements
- 3–5+ years in Sales/Revenue Operations or GTM Operations (fintech or SaaS preferred)
- Strong CRM skills (HubSpot preferred)
- Analytical mindset with proficiency in Excel/Sheets and BI tools
- Detail-oriented, process-focused, and comfortable working independently in a remote environment
- Excellent communication and cross-functional collaboration skills
- Bachelor’s degree in business or related field
Responsibilities
- Own day-to-day HubSpot administration, including workflows, automation, lead routing, data hygiene, reporting, and dashboards.
- Define and improve scalable sales processes, ensuring clean pipeline data, documentation and reporting.
- Analyze funnel performance, conversion rates, pipeline health and support sales forecast reporting.
- Manage and optimize the GTM tech stack; evaluate and implement new tools to automate workflows and enhance rep efficiency.
- Support territory modelling, quota processes, and incentive compensation accuracy.
- Partner with Marketing, Customer Success, Onboarding, Product, and GTM leadership to ensure seamless handoffs, aligned processes, and strong tool adoption.
- Document and roll out new workflows; support training and enablement for global sales teams.
- Run ad-hoc analyses and assist with operational projects as assigned.
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