Senior Account Manager
150000 - 175000 CAD per year
Location:Toronto, Ontario
Languages:English
Seniority level:Senior, Significant experience
Experience:Significant experience
Skills:
LeadershipProject ManagementData AnalysisProduct ManagementGoogle AnalyticsJiraCross-functional Team LeadershipStrategyAgile methodologiesCommunication SkillsAnalytical SkillsMentoringCustomer SuccessSaaSRelationship buildingAccount ManagementClient relationship managementSales experience
Requirements:
Significant experience in account management, client success, sales, or project leadership roles. Experience ideally within digital advertising, SaaS, or retail technology. Experience in Ad Platforms such as Meta, Google, Pinterest etc. is strongly preferred. Strong technical and analytical aptitude. Ability to master complex systems and leverage tools such as Smartsheets, HubSpot, Asana, Zoom/Teams, Slack, Hugo, Jira, and G-Suite. Outstanding communication, presentation, and client-facing leadership skills. Strategic thinker with exceptional project management abilities. Track record of driving measurable business outcomes. Ability to exceed goals and operate with a high degree of ownership and autonomy.
Responsibilities:
Serve as the primary strategic lead for large retail media clients. Architect and refine launch processes. Lead recurring strategy sessions and QBRs. Partner with the Ad Ops Team for campaign execution and insights. Deliver sophisticated, data-driven campaign analysis. Facilitate advanced platform enablement and training. Oversee procurement and contracting workflows. Direct technical integration and product onboarding activities. Apply SaaS product and project management skills. Build product expertise and troubleshoot issues. Provide mentorship and guidance to account management teams.
