Customer Success Manager
Company:Prospyr
Location:US
Languages:English
Seniority level:Senior, 5-8+ years
Experience:5-8+ years
Skills:
Product ManagementCustomer SuccessSaaSRelationship buildingAccount ManagementCross-functional collaboration
Requirements:
5–8+ years in Customer Success, Account Management, or similar roles in B2B SaaS or in Management Consulting Proven ability to drive retention, expansion, and adoption in complex products Comfort operating in ambiguity and building process where none exists Strong communication skills Bias toward action, ownership, and accountability
Responsibilities:
Own Customer Outcomes & Growth Build Scalable Customer Education Drive Product Adoption Influence the Product Roadmap Operate Cross-Functionally
