Director of Operations

Bachelor’s degree in Business, Finance, Operations, a technical discipline, or equivalent practical experience 8–10 years of progressive experience in SaaS operations, revenue operations, or business operations At least 3 years in a leadership role Proven experience managing and scaling a Revenue Operations or Sales Operations team in a B2B SaaS environment Strong technical background with Salesforce administration and development, NetSuite, and GTM systems integrations Proven track record of building scalable processes in high-growth B2B SaaS environments Advanced experience with Excel or Google Sheets, Salesforce reporting, and BI/dashboarding tools Strong analytical and problem-solving skills Excellent communication and leadership skills

Lead, manage, and develop a team of Revenue Operations professionals Integrate Sales Operations, RevOps Engineering, and Salesforce Administration into a unified Revenue Operations function Own and continuously improve the Quote-to-Cash (Q2C) process Serve as the subject matter expert for GTM systems and data infrastructure Publish dashboards and insights for GTM data Oversee Deal Desk policies Partner with Sales leadership to support forecasting, pipeline health, territory design, and compensation alignment Establish and track KPIs across Q2C, sales operations, and GTM systems Collaborate cross-functionally with Finance, Product, Customer Success, Marketing, and IT