Director of Operations

8+ years of progressive operations leadership Experience managing managers and teams of 20-50+ Strong project management skills High technical aptitude and comfortable implementing software tools Ability to interpret data and turn insights into action Knowledge of the pediatric SLP landscape Thrives in a high-growth, change-heavy environment Former SLP or clinical background (preferred) Experience launching or scaling businesses (preferred) MBA, MHA, MPH, or related graduate degree (preferred) Systems thinker who brings clarity and structure Data-driven, operationally disciplined, and detail-oriented Direct, concise communicator with strong judgment Low ego; high accountability Energized by building, improving, and scaling An Empath with a high EQ

Serve as CEO's integrator, translating vision into operating plans Oversee day-to-day service delivery Partner with SLP Managers to ensure caseload balance, routing, documentation, and clinician support Own all HR functions Coach and develop managers Oversee payroll and invoicing Evaluate, adopt, and optimize software tools Collaborate on data insights and decision-making frameworks Ensure tech stack supports multi-region growth Oversee marketing efforts Support operational execution for new school partnerships Maintain compliance with state licensure and partner expectations Manage background checks and onboarding compliance Lead high-impact projects Build repeatable playbooks for new onboarding and clinician support