Account Manager I, Service Provider

2+ years of experience in customer/partner success, account management, or partner/direct sales. Experience in SaaS, preferably in the cybersecurity industry. Experience with HubSpot or similar CRM platforms. Passion for working with both customers and partners.

Act as a trusted advisor to customers, delivering solutions that improve end-user satisfaction and adoption. Build and maintain strong relationships with contacts within customer organizations. Contribute to team goals related to retention, expansion, and satisfaction. Develop innovative methods for customer engagement.