Account Director, Client Strategy (Remote US)

7-12 years of experience in agency or client services roles with B2B SaaS or technology clients. Proven experience owning renewals, upsell, and cross-sell motions across a $2M+ portfolio. Strong fluency across Paid Media, SEO/Content, CRO, Creative, and RevOps. Experience partnering with VP-, CMO-, and CRO-level client stakeholders.

Serve as the senior strategic lead for enterprise and high-growth clients. Own executive communication and long-term partnership value. Develop and execute renewal, upsell, and cross-sell strategies. Design integrated growth plans across Paid Media, SEO/Content, CRO, Creative, and RevOps. Own portfolio economics, including forecasting, margin health, scope control, and renewal negotiations. Translate performance data into business narratives. Partner with channel leads to align priorities and manage risk. Identify and mitigate client risks. Mentor strategists and analysts.