Account Director, Client Strategy (Remote US)

Posted 24 days agoViewed

United StatesFull-TimeB2B SaaS, Technology

Company:Directive Consulting

Location:United States

Languages:English

Seniority level:Director, 7–12 years

Experience:7–12 years

Skills:

LeadershipProject ManagementBusiness DevelopmentData AnalysisCross-functional Team LeadershipStrategyBusiness OperationsSEOCommunication SkillsAnalytical SkillsCollaborationProblem SolvingMentoringNegotiationMarketingStakeholder managementDigital MarketingCustomer SuccessAccount ManagementTeamworkClient relationship managementRelationship managementRisk ManagementStrategic thinking

Requirements:

7–12 years of experience in agency or client services roles. Significant exposure to B2B SaaS or technology clients. Proven experience owning renewals, upsell, and cross-sell motions across a $2M+ portfolio. Strong fluency across Paid Media, SEO/Content, CRO, Creative, and RevOps. Experience connecting execution to business outcomes. Experience partnering with VP-, CMO-, and CRO-level client stakeholders.

Responsibilities:

Serve as senior strategic lead for enterprise and high-growth clients. Own executive communication and long-term partnership value. Develop and execute renewal, upsell, and cross-sell strategies tied to NRR performance. Design integrated growth plans across Paid Media, SEO/Content, CRO, Creative, and RevOps. Own portfolio economics including forecasting, margin health, scope control, and renewal negotiations. Lead QBRs and translate performance data into business narratives. Partner with channel leads, PMs, and operations to align priorities. Proactively identify and mitigate client risks. Mentor strategists, analysts, and project teams.