Account Advisor
Company:Sounder Benefits
Location:Boise, Idaho Metro Area
Languages:English
Seniority level:Middle, 3+ years
Experience:3+ years
Skills:
Customer serviceAccount Management
Requirements:
3+ years experience working in Employee Benefits Minimum Associate's or Bachelor's degree Active Life, Health & Accident License Located in Boise, Idaho metro area Comfortable speaking over the phone or by email Group Benefits experience (Medical, Dental, Vision, Disability, Life Insurance, Voluntary Products, Fringe Benefits, and Compliance) Affordable Care Act (ACA) knowledge Large Group Market Segment experience Fully Insured, Level-Funded and Self-Insured working knowledge Strong phone etiquette skills Active listening skills Detail oriented
Responsibilities:
Provide seamless client and member service experiences Manage annual renewals Manage Open Enrollment Handle day-to-day client inquiries Assist with administrative tasks for client acquisition Assist with client onboarding Resolve client issues Conduct compliance audits
