Apply📍 AZ, CA, CO, FL, GA, IN, MA, NJ, NV, NY, OH, OR, PA, SC, SD, TX, TN, UT, VA, WA
🧭 Full-Time
💸 50000 - 60000 USD per year
🔍 Health and wellness
- High school diploma or equivalent; some college or relevant certification preferred.
- Proven experience in a call center or customer service role (2 years preferred).
- Excellent verbal and written communication skills.
- Strong problem-solving skills and attention to detail.
- Ability to multitask and manage time effectively.
- Proficient in using computers and familiar with CRM systems.
- Ability to work in a fast-paced environment and handle high call volumes.
- Strong interpersonal skills and a positive attitude.
- Empathetic and service-oriented attitude, with a genuine desire to help others.
- Bilingual (English/Spanish) preferred.
- Efficiently handle inbound and outbound calls, providing timely assistance.
- Respond promptly to customer emails, ensuring high satisfaction.
- Manage live chat inquiries to deliver real-time solutions.
- Collaborate with departments to resolve customer issues.
- Accurately document and update customer records.
- Meet performance metrics consistently.
- Identify and escalate complex issues as needed.
- Foster a supportive team environment.
- Participate in ongoing training and development.
- Ensure compliance with health regulations and company policies.
Communication SkillsCollaborationCustomer serviceMultitasking
Posted 2024-11-09
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