Apply📍 CA, CO, FL, GA, IN, NY, OH, OR, PA, TX, TN, UT, VA, WA
🧭 Full-Time
💸 45000 - 50000 USD per year
🔍 Health and wellness
- 1+ years of experience in customer support, social media management, or related role.
- Proficiency in using social media platforms and management tools like Sprout Social.
- Self-driven with the ability to multitask and handle large volumes of content efficiently.
- Strong written and verbal communication skills.
- Monitoring content and ensuring comments align with community guidelines and values.
- Reviewing and monitoring user-generated content for defamatory comments and high-priority content.
- Engaging with positive comments and messages and responding to customer service inquiries.
- Escalating complex issues and collaborating with cross-functional teams for resolution.
Communication SkillsProblem SolvingWritten communicationAdaptabilityCustomer support
Posted 4 months ago
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