IT Service Desk Dispatcher
400 - 600 USD per day
Company:HIKINEX
Location:Philippines, EST
Languages:English
Seniority level:Entry, 1-2 years
Experience:1-2 years
Skills:
JiraCommunication SkillsProblem SolvingCustomer serviceWritten communicationDocumentationMicrosoft Office SuiteRelationship buildingTroubleshootingActive listening
Requirements:
Strong professional communication skills (listening and speaking) Professional writing skills with correct grammar, spelling, and punctuation Ability to create and maintain positive relationships Patience and politeness Ability to analyze situations, investigate problems, and determine solutions Passion for helping others
Responsibilities:
Intake service requests Schedule technical staff Report service status via dashboards Communicate with customers Document issues in ticketing system
