Virtual Assistant
Company:Freelance Latin America
Location:Venezuela, Colombia, EST, PST
Languages:English
Seniority level:Prior experience preferred
Experience:Prior experience preferred
Skills:
Communication SkillsMicrosoft ExcelCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementMultitaskingCRM
Requirements:
Strong organizational skills and attention to detail Proactive, reliable, and self-directed work style Professional, confident communication skills Comfortable handling phone-based customer service Ability to multitask and meet deadlines in a remote environment Prior experience in administrative support, customer service, or virtual assistance preferred Google Workspace (Gmail, Calendar, Drive, Docs, Sheets) Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams) CRM systems and cloud-based phone platforms
Responsibilities:
Manage professional email inboxes Coordinate calendars Schedule meetings Handle appointment setting and follow-ups Maintain accurate CRM records Track tasks and activities Prepare basic reports and trackers Respond to client inquiries via phone and email Assist with intake processes Route requests as needed Prepare presentations and documents Support invoicing and payment follow-ups Assist with general operational tasks
