Manage end-to-end administration of benefit programs (health, life insurance, disability, pension, leave of absence) across the United States, Mexico, and Canada. Serve as primary liaison with benefits brokers, vendors, and carriers. Lead annual open enrollment activities. Develop and maintain compliant processes aligned with regional regulations. Analyze benefits utilization data and employee feedback for program improvement. Own the full lifecycle of LOA programs across the US, Canada, and Mexico. Serve as subject-matter expert on FMLA, ADA/ADAAA, and relevant leave regulations. Partner with payroll, people partners, managers, and external leave administrators. Lead global immigration strategy and case management for new hires, transfers, and renewals. Partner with external immigration counsel. Oversee global mobility policies and relocations, including tax implications and assignment structures. Provide guidance on immigration feasibility, timelines, and candidate planning. Act as a trusted advisor to employees and managers on benefits, leave, immigration, and mobility questions. Build strong partnerships with various internal departments and external vendors. Create and deliver employee-facing resources and communications. Ensure compliance with all local, state, provincial, federal, and country-specific regulations. Maintain documentation, SOPs, and audit-ready processes. Generate regular reporting on benefits metrics, leave trends, and immigration case status. Proactively evaluate and improve processes for scalability, efficiency, and employee experience.