- Drive client business strategy, KPIs, and measurement frameworks.
- Serve as the final decision-maker for all client work.
- Set POD priorities and oversee project delivery and timeline management.
- Lead client experience throughout the full business cycle.
- Own and manage the Scope of Work (SOW) process.
- Review and approve all deliverables to ensure accuracy and excellence.
- Implement operational rigor to optimize resource management and workflow efficiency.
- Oversee and track high-level budgets, vendor spend, and campaign investments.
Project ManagementCross-functional Team LeadershipClient relationship management+2 more