Director, GTM Systems and Tools

7-10+ years of experience in GTM systems or related roles with at least 3 years in leadership or people management Expert knowledge of Salesforce Sales Cloud, Salesforce CPQ, Service Cloud, Communities, and related systems in a Lightning-based environment Proficiency in modern GTM tech stack optimization, architecture, and integrations Demonstrated ability to ensure system integrity and security Proven track record of developing and executing GTM technology strategy Ability to accelerate revenue growth and scalability via strategic application of technology Strong cross-functional collaboration background working with Sales, Marketing, Customer Success, Finance, and IT teams Exceptional communication skills Experience managing relationships with 3rd-party vendors and contractors Highly motivated for continuous improvement in GTM processes and technology Understanding of the Lead-to-Revenue (Lead-to-Quote, Quote-to-Cash) within Salesforce and NetSuite Exceptional team player, communicator, strong attention to detail and interpersonal skills

Oversee, manage, and optimize all systems and tools used by the sales, customer success and support teams Lead a team of systems admins and specialists Implement a GTM technology strategy and development roadmap Drive continuous improvement of the GTM technology stack Take ownership of relationships with existing and new vendors Evaluate and select new tools Ensure user adoption Lead Salesforce architecture development Collaborate with cross-functional stakeholders Maintain system integrity, security, and scalability Manage the development of custom solutions and system integrations Implement best practices and benchmark against industry standards Analyze, solution, and resolve GTM workflow “bugs” or disruptions Report progress, strategic insights, and KPIs to senior leadership Manage weekly sprint prioritization Deploy and maintain effective deduplication process Support system administration and monthly audit of license allocation Oversee ongoing review and improvement of internal user guides and process documentation