Enterprise Customer Success Manager

5+ years in customer success or account management. Bonus points for experience at SEO and/or marketing focused SaaS companies. Strong communication skills. Proven experience managing a strategic, enterprise or named accounts book of business. Experience working in early-stage startups or SaaS environments. Team first oriented mindset.

Act as the primary point of contact for 10-20 enterprise clients. Translate platform data into strategic recommendations for clients. Guide clients through onboarding, education, and adoption. Conduct quarterly business reviews and content strategy sessions.