7+ years of experience in Enterprise Customer Success, Account Management, or strategic consulting. Experience within the AEC (Architecture, Engineering, Construction) industry is a strong differentiator. Proven track record of navigating complex organizational structures and driving adoption across large-scale enterprises. Confidence and polish to serve as a Trusted Advisor to the C-Suite. Experienced in managing retention, identifying expansion opportunities, and driving Net Revenue Retention (NRR). Proficient in crafting high-impact Business Reviews (BRs) and presentations. Strong proficiency in generative AI tools (ChatGPT, Claude, etc.) and RevOps tools.