Revenue Operations Associate (LATAM Remote)

Experience in revenue operations, billing, operations, or accounts receivable (SaaS preferred). Comfortable following up with customers about billing, payments, or contract issues. Strong attention to detail and excellent follow-through. Clear, professional written and verbal communication skills (English required). Experience working with CRM systems (HubSpot preferred) and billing tools (Stripe or similar). Highly organized, proactive, and able to work independently. Comfortable interfacing directly with leadership and cross-functional teams. Self-starter who thrives in a fast-paced startup environment.

Monitor billing systems for failed payments and overdue invoices. Reach out to customers to resolve billing issues and ensure timely payments. Ensure customer contracts, billing, and product usage records are accurate. Maintain clean revenue data across systems. Support clean handoffs between Sales, Support, and Billing. Respond to customer requests for invoices and billing confirmations. Identify unpaid accounts and maintain visibility into revenue risk. Assist with documenting revenue workflows and identifying automation opportunities. Take recurring revenue operations tasks off leadership's plate.