Hospice Intake Clerk Coordinator- (Santa Clara County)

1 year of Intake in Hospice experience (Preferred) Must be a licensed driver with an automobile that is insured in accordance with state and organization requirements and is in good working order. Demonstrates excellent verbal, written communication, and organization skills.

Directs all daily patient referral and intake operations including implementation of intake policies. Ensures compliance with all state, federal, and Joint Commission referral/intake regulatory requirements. Screens all referred patients to meet home health eligibility criteria or admission criteria. Establishes and maintains positive working relationships with current and potential referral sources. Ensures seamless transition of patients to home care by providing patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers. Ensures maximum third party reimbursement through insurance verification and authorization processes. Plans & organizes work assignments and sets priorities. Maintains comprehensive working knowledge of ANX Home Healthcare contractual relationships. Maintains comprehensive working knowledge of community resources. Communicates and coordinates with the company staff in providing the most accurate information to initiate first home health visit. Behaves in a courteous, professional manner with patients, staff and health care professionals and maintains patient confidentiality. Participates in Departmental Quality Assurance Activities and Utilization Review activities as requested. Participates in in-service programs. Selects and attends education programs to keep current in area of practice. Able to provide educational in-services to community about hospice related topics.