- Serve as the day-to-day operational point of contact supporting retail partners including Costco, Target, Ulta, and other national accounts.
- Coordinate cross-functional resolution of retailer operational issues related to fulfillment, routing, inventory, shipping compliance, and order execution.
- Review and validate incoming retailer purchase orders for accuracy, including quantities, pricing, ship-to locations, dates, item setup, and fulfillment requirements.
- Monitor and support EDI transaction flow between retailers, SPS Commerce, NetSuite, and internal systems.
- Maintain accurate and up-to-date item master data across NetSuite, SPS Commerce, retailer portals, and related operational systems.
- Ensure SKU setup accuracy including UPCs, dimensions, pack configurations, case packs, pallet configurations, and pricing attributes.
- Develop and maintain SOPs, operational workflows, and retailer-specific process documentation.
NetSuite