Manager, Account Executives - REMOTE (anywhere in the US)

Team player and natural leader passionate about developing others Highly organized with ability to manage multiple priorities Strong written and verbal communication skills Real estate or mortgage industry experience is strongly preferred Adaptability and sound judgment Resourcefulness, decisiveness, and accountability Outstanding work ethic with ability to perform under pressure Commitment to clear, consistent communication Proven success working 100% remote with a distributed team High school diploma or equivalent experience Minimum of 5 years of relevant customer service, sales, or customer success experience Minimum of 2 years in a lead or manager role

Lead, mentor, and inspire a team of Account Executives Provide clear direction, coaching, and accountability through weekly 1:1s and pipeline reviews Serve as the primary point of support and escalation for Account Executives Define, implement, and improve AE training processes and best practices Monitor and manage key performance metrics daily, weekly, and monthly Conduct weekly pipeline and forecast reviews with every AE Hold AEs accountable to commitments, activities, and outcomes Leverage product knowledge to support AEs in growing partnerships Educate the team on Knock's products and value proposition Act as the primary liaison between the AE team and other departments Proactively identify and implement improvement opportunities