Program Manager, Clinical Tools

7+ years of experience managing cross-functional technology or clinical application programs, ideally in healthcare Hands-on experience working with Epic clinical applications (e.g., Ambulatory) Strong ability to bring structure to ambiguity, define scope, and create executable plans from evolving business needs Excellent communication and facilitation skills Strong documentation skills, including project plans, process flows, and executive-level summaries Proficiency with Microsoft Office tools (Excel, PowerPoint) and visualization tools (e.g., Lucid, Visio)

Serve as the primary program manager for Epic clinical tools Design, implement, and continuously improve intake, prioritization, and tracking mechanisms for clinical tool projects Build and drive a robust program for clinical tools: roadmap planning, status reporting, risk management, and dependency tracking Translate ambiguous clinical and operational needs into clear project scope, requirements, and execution plans Partner closely with PACE Center leadership, Office of the CMO, Population Health, Practice Operations, Finance, Strategy, Growth, and Health Plan Operations Facilitate working sessions and decision forums Drive refinement of documentation and facilitate demos or training sessions Support limited Salesforce-related initiatives tied to growth, referral workflows, or operational visibility Coordinate with Epic, Salesforce, and other third-party vendors