Clinical Program Manager, Suicide Prevention Program

Clinical licensure required (LCSW, CPC/LPC, LMFT, Psychologist, or equivalent) Licensure in an active program state (WA, IN, NV, TX, TN, or LA) preferred, or willingness to obtain 3-5 years experience managing a team 3-5 years experience building and implementing programs 3-5 years experience delivering outcomes Master's degree in behavioral health, social work, or healthcare management from an accredited university Experience in management and compliance Strong relationship management skills Proven problem-solving ability Excellent listening, verbal, and written communication skills Strong collaboration skills Ability to provide case/care management in routine and crisis situations

Assess members for risk and perform crisis intervention Screen members for behavioral health, medical, and social needs Create safety plans and service plans for members Educate members about illnesses, resources, and skills development Monitor and record member progress Build communication strategies for team engagement Develop community resource guides Lead Care Extender team to ensure member needs are met Coordinate caseloads and refer new members Ensure team schedules meet program needs Participate in hiring and training new team members Lead enrollment activities Ensure team meets Key Performance Indicators Perform documentation reviews Analyze team performance and create improvement plans Collect and synthesize data on member outcomes Lead case review sessions Partner with billing team to review claims