5+ years experience in program management, outreach management, or operations roles. Strong project management and coordination skills. Ability to design systems and frameworks from scratch. Experience navigating the civic tech, nonprofit, or government sectors. Collaborative and able to work effectively with colleagues. Excel at tactical execution and strategic thinking. Strong writer and communicator. Comfortable with ambiguity and making decisions with incomplete information. Experience with lead generation, pipeline management, or marketing outreach. Organized and detail-oriented with a systems mindset.