USDR helps governments, nonprofits, and public entities respond quickly to critical public needs.
This company is fully distributed with team members working remotely.
U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization dedicated to transforming how governments serve communities. Born from the urgent needs of the COVID-19 pandemic in March 2020, USDR rapidly mobilized a network of pro-bono technical experts to support state, local, and tribal governments. They provide expert talent, proven methodologies, and unbiased guidance to modernize digital services, ensuring people receive effective support when it matters most. Since its inception, USDR has impacted tens of millions of people across more than 50 U.S. states and territories through over 600 projects with over 550 governments and organizations. They address systemic challenges in areas like generative AI, procurement, talent, user experience, and election administration.
USDR operates with a bias toward action, impact, and continuous improvement, fostering an entrepreneurial mindset. They emphasize humility and respect for their government partners, understanding the unique constraints of the public sector. All team members, including staff and volunteers, adhere to a Community Oath, guiding their work with integrity and nonpartisan dedication. USDR is committed to a fully remote work environment with flexible schedules, time off, and organizational-wide breaks, supporting work-life balance and individual thriving. They promote a collaborative and inclusive culture, offering internal programs like guest speakers, book clubs, and show-and-tells.