U.S. Digital Response

👥 11-50💰 $25,000 Grant about 3 years agoGovernmentBusiness DevelopmentNon Profit💼 Private Company
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U.S. Digital Response (USDR) is a non-profit, non-partisan organization partnering with state and local governments to build digital capacity and improve public services. We bridge the gap between technology expertise and public sector needs, delivering impactful solutions for critical challenges – from unemployment insurance modernization to election management. Our work has touched communities across 42 states, resulting in more accessible services and empowered public servants. We're recognized for our innovative work, receiving accolades such as The Good Tech Award from the New York Times. USDR's approach is rooted in collaboration, agility, and a deep respect for our partners. We value iterative development and data-driven decision making. Our tech stack involves a range of tools including Google Tag Manager, Google Analytics, and various mobile-first technologies, supporting our fully remote work environment. We encourage a growth mindset and foster a supportive culture with flexible schedules and dedicated team building initiatives. Our team of 30+ dedicated professionals works alongside a vast network of pro bono technical experts to create lasting, sustainable impact. Founded in 2020, USDR is rapidly expanding to meet the growing demand for digital solutions in the public sector. We offer a unique opportunity to contribute directly to improving public services and building more resilient communities across the nation. We are constantly learning and evolving, aiming to make the biggest positive impact at the largest scale. We believe in creating a lasting and valuable partnership where we meet governments where they are and provide them with the tools and support they need to create positive and enduring change within their communities.

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📍 United States

🧭 Full-Time

💸 220000.0 - 240000.0 USD per year

🔍 Nonprofit, civic technology

  • Deeply mission-driven with a vision for government using technology as a force for good.
  • Experience in technology and/or government and ability to learn other domains.
  • Strong storytelling and communication skills for pitching impact.
  • Commitment to fostering an inclusive and supportive workplace.
  • Set USDR’s strategy and translate it into operational goals.
  • Develop and execute a financial sustainability strategy, including fundraising.
  • Serve as the public face of the organization, championing the mission.
  • Inspire partners, funders, staff, and volunteers toward action.

LeadershipSoftware DevelopmentProduct ManagementStrategyFinancial Management

Posted 5 days ago
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📍 United States

🧭 Full-Time

💸 170000.0 - 190000.0 USD per year

🔍 Nonprofit/Technology

  • 6+ years experience in UXR-related fields with the ability to scope work strategically.
  • 3+ years of strategic leadership experience in business development or portfolio management.
  • 3+ years working with government agencies or regulated industries, managing various stakeholder levels.
  • 3+ years project management experience able to handle multiple projects simultaneously.
  • Proactive leadership style in navigating unclear requests and clarifying goals.
  • Field initial conversations with government partners to evaluate UXR requests and fit for USDR.
  • Write a realistic scope of work for UXR projects based on partner discussions.
  • Identify necessary roles and staff volunteers for projects, ensuring effective collaboration.
  • Manage project kickoffs and maintain communication, checking on project progress and risks.
  • Conduct retros at project completion to identify themes and opportunities for improvement.

Project ManagementUser Experience DesignStrategic ManagementResearchStakeholder management

Posted 20 days ago
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🔥 Make a difference.
Posted 3 months ago

📍 United States

🧭 Full-Time

💸 185000 - 205000 USD per year

🔍 Nonprofit, Technology

  • 7+ years working with state and/or local governments, including 5+ years in a senior program management or leadership role.
  • Proven ability to advocate for best practices in technology project implementation.
  • Strong experience with GenAI and understanding of its ethical considerations.
  • Knowledge of government procurement and partnerships, along with user experience design.
  • Shape and represent USDR’s GenAI strategy and point of view, generating excitement for GenAI.
  • Lead government partner-facing GenAI technical assistance, conducting scoping calls and advising on GenAI applications.
  • Ensure government needs are integrated into GenAI product development.
  • Collaborate with internal teams to enhance USDR’s capacity to leverage GenAI.

LeadershipProject ManagementAgileStrategyEmpathy

Posted 3 months ago
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📍 United States

🧭 Full-Time

🔍 Nonprofit, technology

  • Open to all qualified applicants; no specific requirements mentioned.
  • Encouraged all interested potential applicants to apply regardless of background.
  • Collaborate with governments and organizations to enhance digital service delivery.
  • Identify and solve systemic challenges faced by public servants.
  • Utilize a network of technical experts to implement solutions.
  • Promote technology that supports people-centered services.
Posted 3 months ago
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