Revenue Operations Lead - AI Business

Proven experience in Revenue Operations, Sales Operations, or Commercial Operations in a high-growth technology company. Strong, hands-on experience owning and scaling with HubSpot. Deep practical understanding of sales motions, renewals, expansions, and forecasting. Comfort partnering with BI and working with complex revenue datasets. Ability to map messy real-world processes and turn them into clean, scalable systems. A rigorous, outcomes-driven mindset with high standards for data quality and clarity. Experience working alongside (but not owning) Marketing Ops and demand systems. Exposure to AI, data platforms, marketplaces, or managed services businesses. Experience with tools such as Jiminny, Customer.io, Census, Metabase, or similar. SQL fluency or strong comfort interrogating data directly.

Own and continuously optimize Prolific’s revenue systems, with HubSpot at the core. Ensure clean, scalable workflows across sales, renewals, expansions, and services delivery. Build and maintain revenue reporting and dashboards. Own forecasting rigor for the AI business. Design, document, and optimize end-to-end revenue processes. Identify bottlenecks across Sales, CS, and Managed Services and drive pragmatic fixes. Act as a trusted operational partner to Sales and CS leadership. Support territory design, capacity planning, quota modelling / monitoring and pipeline health. Establish clear operating cadences, documentation, and performance reviews.