Senior Product Manager, KYC & Compliance Experience

5+ years of product management experience, ideally in fintech, payments, or regulated consumer products. Direct experience owning KYC, onboarding, or compliance-heavy product flows. Strong ability to translate regulation into product requirements. Experience working cross-functionally with Compliance, Risk, Legal, and Engineering. Data-driven mindset, comfortable using funnels, cohorts, and experiments. Clear communicator who can align stakeholders with very different incentives. Comfort operating in ambiguous, high-stakes environments. Experience with crypto, wallets, or on/off-ramp products (Nice-to-Have). Familiarity with MiCA / CASP, FCA, or US MSB frameworks (Nice-to-Have). Experience managing third-party KYC / fraud vendors (Nice-to-Have). Background in consumer UX for complex or sensitive flows (Nice-to-Have). Experience in fast-moving fintech environments (Nice-to-Have).

Own the end-to-end KYC and onboarding experience across web and app. Design compliant-by-default user journeys. Translate complex regulatory requirements into product requirements. Partner with Compliance, Risk, Legal, and MLROs. Own integrations and performance of KYC vendors. Lead experimentation to reduce drop-off and time-to-verification. Define metrics for KYC quality and efficiency. Build scalable patterns for ongoing due diligence. Act as the product owner for compliance-related customer experiences. Own customer and regulatory risk surfaces related to identity. Act as the primary product counterpart during regulatory reviews.