Integrator & Client Success Leader
100000 - 120000 USD per year
Company:Scalesource
Location:Mexico, Colombia, Spain, El Salvador, South Africa, Philippines
Languages:English
Seniority level:Senior
Skills:
LeadershipProject ManagementPeople ManagementProduct ManagementCross-functional Team LeadershipOperations ManagementStrategyBusiness OperationsMentoringCoachingAccount ManagementRecruitmentTeam managementCustomer Success
Requirements:
Leadership experience in a staffing, recruiting, offshoring, or BPO-style business Proven EOS experience (L10s, Scorecards, Rocks, People Analyzer, Leadership Team accountability) Strong executor who moves fast, makes decisions, and ships Ability to hold the line without killing culture Comfortable operating at both strategic (vision, alignment, external presence) and tactical (daily management, problem-solving, follow-through) levels
Responsibilities:
Lead and hold accountable leaders across Sales/BDR, Client Success, Scaler Success, Marketing, and Operations Maintain accurate scorecards, rocks, and to-dos Ensure issues are surfaced, solved, and closed weekly Own the full client lifecycle: onboarding, activation, retention Translate the Visionary’s ideas into clear plans Monitor budgets and operational spend
