Integrator & Client Success Leader
100000 - 120000 USD per year
Company:Scalesource
Location:Mexico, Colombia, Spain, El Salvador, South Africa, Philippines
Languages:English
Seniority level:Senior
Skills:
LeadershipProject ManagementPeople ManagementProduct ManagementCross-functional Team LeadershipOperations ManagementStrategyBusiness OperationsMentoringTeam managementCustomer SuccessCoachingAccount ManagementRecruitment
Requirements:
Leadership experience in a staffing, recruiting, offshoring, or BPO-style business Proven experience with EOS (L10s, Scorecards, Rocks, People Analyzer) Strong executor with the ability to make fast decisions and drive measurable results Ability to hold the line on standards while building trust and a healthy team environment Comfortable operating strategically and tactically
Responsibilities:
Lead and hold accountable leaders across Sales/BDR, Client Success, Scaler Success, Marketing, and Operations Maintain scorecards, rocks, and to-dos, ensuring issues are solved weekly Own the full client lifecycle: onboarding, activation, and retention Translate vision into clear plans with owners, timelines, and metrics
