Voice AI Business Analyst/Project Manager (Bilingual in Russian)

Bachelor’s degree in Business, Computer Science, Information Systems, or a related field. 4+ years of experience as a Business Analyst (preferably in software development or startups). Conversational fluency in Russian. Strong understanding of Agile/Scrum methodologies. Experience with RICE, Grafana, Figma, Miro, Gantt tools. Strong BA skills: REST, gRPC, UML, BPMN, BRD, DFD, ERD, Postman, GAP analysis, CJM, SQL, ElasticSearch. Experience with tools such as YouTrack, Jira, Confluence, Trello, or similar. Strong organizational and leadership skills. Excellent analytical, problem-solving, and communication skills. Ability to work effectively in a fast-paced, dynamic environment with minimal supervision. Ability to work from 7:00 AM to 4:00 PM ET.

Collaborate with stakeholders to gather, document, and analyze business requirements. Translate business objectives into functional and technical specifications. Facilitate workshops, interviews, and brainstorming sessions. Map and improve business processes. Prepare user stories, acceptance criteria, and workflows. Support the QA team by clarifying requirements and assisting in test planning. Monitor solution implementation. Prepare reports, dashboards, and presentations to communicate insights and progress.