Deal Desk Manager
Location:United States, Canada, Global, EST, PST
Languages:English
Seniority level:Manager, 5-8+ years
Experience:5-8+ years
Skills:
LeadershipProject ManagementPeople ManagementProduct ManagementSalesforceCross-functional Team LeadershipStrategyBusiness OperationsFinancial ManagementComplianceSaaS
Requirements:
Bachelor's degree in Business, Finance, or a related field. 5-8+ years of relevant experience in a Deal Desk, Pricing, Revenue Operations, or Sales Operations role. Demonstrated ability to structure and model complex multi-product offerings and large enterprise deals. Exceptional communication, collaboration, and project management skills. Strong understanding of legal and financial terms related to commercial contracts. Hands-on experience with Salesforce and CPQ systems.
Responsibilities:
Provide expert guidance on pricing, discounting, and commercial deal structure. Review, structure, and approve complex proposals, quotes, and order forms. Act as the primary escalation point for advanced approvals. Lead commercial cadences and unblock approvals. Establish and enforce Deal Desk Service Level Agreements (SLAs). Review contract terms for accuracy and alignment with policy. Support creation of enterprise commercial proposals and deal modeling. Maintain and improve pricing calculators, quoting templates, and CPQ processes. Train Sales on pricing updates, product rollouts, and commercial processes. Ensure accuracy of opportunities and quotes in CRM. Support audit processes related to discounting, contract structure, and deal compliance.
