General Virtual Assistant (Latin America)

At least 6 months to 1 year of experience as a Virtual Assistant. At least 18 years of age and completed High School. Excellent phone, email, and instant messaging communication skills. Solid organizational & time management skills. Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP. Experience with word-processing software and spreadsheets (e.g., MS Office). Knowledge of online calendars and scheduling (e.g., Google Calendar). Proactive attitude & willingness to be trained. USB Headset with Noise Cancellation feature. Working Webcam. Computer with at least 1.8 GHz processor and at least 4GB RAM. Main Internet Service Speed: at least 25 Mbps cable connection. Backup Internet Service Speed: at least 10 Mbps.

Store and organize documents and files. Perform data entry tasks like preparing lead lists, meeting minutes, transcribing audio, preparing payroll, and organizing research notes. Research products, purchase goods, and secure samples. Store, update, and collect information for marketing and sales campaigns through a CRM system. Create and send statements or invoices, track payments, and record company expenses. Gather data on trends, industry best practices, and publicly available information, then prepare reports. Monitor projects, conduct internal communication, and organize company data. Coordinate team calendars, prevent scheduling conflicts, and ensure clients are on time for meetings. Prepare itineraries and book travel arrangements (hotels, rental cars, etc.). Convey information via incoming calls and make calls for appointments or informational inquiries. Reply to emails, follow up on correspondence, organize inboxes, and notify clients about important emails. Handle ad hoc tasks as needed.