General Virtual Assistant (Latin America)

At least 6 months to 1 year of experience as a Virtual Assistant. At least 18 years of age and completed High School. Excellent phone, email, and instant messaging communication skills. Solid organizational and time management skills. Tech savvy and familiar with current technologies (desktop sharing, cloud services, VoIP). Experience with word-processing software and spreadsheets (e.g., MS Office). Knowledge of online calendars and scheduling (e.g., Google Calendar). Proactive attitude and willingness to be trained.

Store and organize documents and files. Perform data entry tasks such as preparing lead lists, meeting minutes, transcribing audio, and preparing payroll information. Research products, purchase goods, and secure samples. Store, update, and collect information for marketing and sales campaigns using a CRM system. Create and send statements or invoices, track payments, and record company expenses. Gather data on trends, industry best practices, and publicly available information, and prepare reports. Monitor projects, conduct internal communication, and organize company data. Coordinate team calendars, prevent scheduling conflicts, and ensure clients are on time for meetings. Prepare itineraries and book travel arrangements (hotels, rental cars). Handle incoming calls and make calls for appointments or informational inquiries. Reply to emails, follow up on correspondence, organize inboxes, and notify clients about important emails. Perform ad hoc tasks as needed.