Bilingual Content Design Manager (English-Spanish)

6+ years of experience in content creation, strategy, or related fields. 2+ years of experience managing, coaching, or mentoring other designers. High fluency in written and spoken Spanish. Experience crafting and quality assuring content in Spanish and English. Experience in balancing linguistic neutrality with cultural resonance. Proven track record in cultivating content strategies that drive engagement, accessibility, and support organizational missions. Experience defining and tracking content quality metrics and KPIs. A portfolio of relevant content design work. Excellent facilitation and communication skills. Demonstrated ability to translate complex ideas into clear, compelling content. Familiarity with industry-standard content and collaboration tools. An understanding of agile, iterative work methodologies. Familiarity with common content-design and collaboration tools (e.g., Figma, Miro, CMS platforms).

Establish a replicable bilingual content-design process across all programs. Define and validate bilingual content design processes. Launch and maintain English/Spanish content standards integrated into the design system. Increase English and Spanish-language content quality and accessibility metrics. Lead goal setting, performance reviews, and regular check-ins for team members. Manage and mentor direct reports to foster career development and morale. Collaborate with Design leadership to foster an equity-centered design culture. Advocate for Content Design needs by partnering cross-functionally. Support the recruitment and onboarding of new team members. Lead content design direction in assigned teams. Craft clear, concise and compelling content in both English and Spanish. Review and ensure quality of content in both English and Spanish. Draft and ratify content and UX copywriting guidelines in English and Spanish. Manage and oversee bilingual systems. Use evidence, data, and research to explain content decisions. Create and operationalize a viable end-to-end bilingual content process. Establish a collaboration model to consistently flow content guidelines into the Design System.